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PerformanceNinja Articles

New Team Agreements: Build the Operating System Teams Use

New Team Agreements: Build the Operating System Teams Use

Published on: 20/01/2026

New team agreements are the missing operating system for execution. Build clear norms, decision rights and rhythms in 90 minutes with this practical playbook.

Team Performance
Escalation Paths That Work: Faster Decisions, Fewer Fires

Escalation Paths That Work: Faster Decisions, Fewer Fires

Published on: 18/12/2025

Build escalation paths that deliver speed, clarity, and zero drama. Practical rules, triggers, roles, and metrics to cut decision latency and protect customers.

Organisational Leadership
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